Frequently Asked Questions
How much does it cost for my ironing to be done?
General Ironing is charged on a sliding scale:
1-10 items £12.00 (£1.20 per item)
11-20 items £20.00 (£1.00 per item)
21-30 items £28.50 (£0.95 per item)
31-40 items £36.00 (£0.90 per item) Additional items charged at £0.90 per item
Bedding is charged separately (see services and pricing page)
Do you require a minimum order value?
No, we accept all orders however small but to have your ironing collected and delivered we require a minimum order value of £15.
Which areas do we cover?
We cover an area of a 2 mile radius of Wilnecote.
Is there a charge for collection and delivery?
No there is no charge on collection and delivery within a 2 mile radius of Wilnecote but we will require a minimum order value of £15.
What is your standard turnaround time on ironing?
Items will be returned within 48 hours, we also have a 24 hour service at a small charge.
How do I pay for my ironing service?
Payment in full is due on delivery of your ironing. Cash only please but as we build our business, we will be looking into BACS payment for returning customers.
What happens if I am not in when my ironing is collected or delivered?
We will always arrange our collections and deliveries at a suitable time for you. However if you are not in we will be happy to call back
again, however, we do have to ask from you a small charge of £5.
How should I prepare and pack my clothes for ironing?
Please fold all clothes and place into the bag or basket that you would like them returned in. If you wash your clothes with fabric softener and
not over dry them, they will be easier to iron perfectly.
Do you hang or fold the ironed clothes?
All adult garments such as shirts, blouses and formal trousers are returned on hangers. Any items that are not put on hangers will be neatly
folded and placed in the bag/basket provided by the customer.
Do you supply hangers and protective garment covers?
Yes, but as we are an environmentally friendly company and to reduce unnecessary waste we are happy to re-use the hangers and garment covers we supply, but either way, we supply hangers and garment covers.
Where are the clothes ironed?
All ironing is done in a clean, smoke free environment to ensure the freshness of your laundry.
What if I only want a one off service?
We provide one off, regular weekly/fortnightly and monthly services and each will be treated with the same professional standard.
Do you have any special offers?
Recommend a friend and you and your friend get a 10% discount when your friend places their first order
Discount for customers who drop off and pick up their ironing themselves, (see pricing)
General Ironing is charged on a sliding scale:
1-10 items £12.00 (£1.20 per item)
11-20 items £20.00 (£1.00 per item)
21-30 items £28.50 (£0.95 per item)
31-40 items £36.00 (£0.90 per item) Additional items charged at £0.90 per item
Bedding is charged separately (see services and pricing page)
Do you require a minimum order value?
No, we accept all orders however small but to have your ironing collected and delivered we require a minimum order value of £15.
Which areas do we cover?
We cover an area of a 2 mile radius of Wilnecote.
Is there a charge for collection and delivery?
No there is no charge on collection and delivery within a 2 mile radius of Wilnecote but we will require a minimum order value of £15.
What is your standard turnaround time on ironing?
Items will be returned within 48 hours, we also have a 24 hour service at a small charge.
How do I pay for my ironing service?
Payment in full is due on delivery of your ironing. Cash only please but as we build our business, we will be looking into BACS payment for returning customers.
What happens if I am not in when my ironing is collected or delivered?
We will always arrange our collections and deliveries at a suitable time for you. However if you are not in we will be happy to call back
again, however, we do have to ask from you a small charge of £5.
How should I prepare and pack my clothes for ironing?
Please fold all clothes and place into the bag or basket that you would like them returned in. If you wash your clothes with fabric softener and
not over dry them, they will be easier to iron perfectly.
Do you hang or fold the ironed clothes?
All adult garments such as shirts, blouses and formal trousers are returned on hangers. Any items that are not put on hangers will be neatly
folded and placed in the bag/basket provided by the customer.
Do you supply hangers and protective garment covers?
Yes, but as we are an environmentally friendly company and to reduce unnecessary waste we are happy to re-use the hangers and garment covers we supply, but either way, we supply hangers and garment covers.
Where are the clothes ironed?
All ironing is done in a clean, smoke free environment to ensure the freshness of your laundry.
What if I only want a one off service?
We provide one off, regular weekly/fortnightly and monthly services and each will be treated with the same professional standard.
Do you have any special offers?
Recommend a friend and you and your friend get a 10% discount when your friend places their first order
Discount for customers who drop off and pick up their ironing themselves, (see pricing)